A loyalty program can deliver a number of important benefits to pubs, restaurants, coffee shops or other food and beverage operations. It provides operators with a way to reward customers… read more →
A simple, quick and effective way to re-capture straying customers which will have a significant effect on seeing revenues grow and slowing pub closures? Is it time for Licencees to… read more →
No longer is just a good website enough, you need to be aware of ALL forms of social media. Marketing a pub used to be so easy… Check you are… read more →
If you’re thinking of investing capital expenditure into your business, first make sure your staff can sell the finished article! “We are so busy I reckon we need to enlarge… read more →
All evidence suggests that rather than “We always go down the pub”, people now say “We go down the pub – if there’s a reason to do so”. The days… read more →
Signs have been hanging outside inns and successfully attracting customers in for a pint for the last two thousand years – which makes them one of the first recognised forms… read more →
Marketing a pub to the general public isn’t just about adverts in newspapers, erecting an amusing chalkboard sign or promoting a meal deal on a Monday night. The biggest and… read more →
Many of the millions of tourists who visit the UK each year (amongst other places) go to Stonehenge, Westminster Cathedral, the Roman Baths, the Races, Buckingham Palace and all of… read more →
Today’s pub customers are older, more demanding and savvier. They can see through marketing and are determined to get what they want. Competition for great customers begins with great employees,… read more →
Pulling punters into your pub can be difficult at the best of times. Sometimes the answer is to make people stop and think by simply being that little bit different… read more →
Music: The Salutation Inn benefits from a piano situated by a window looking out on to rolling countryside. The pub also regularly hosts folk bands for live music. Pub games:… read more →
Here’s a fairly comprehensive list of forty simple ideas which came from ourselves and the delegates on a recent customer service course we ran for pub and restaurant staff and… read more →
