Whenever we run a ‘Profit by way of Great Leadership Course’, at the onset of the day we always ask the delegates “Hands up those of you who have ever… read more →
All evidence suggests that rather than “We always go down the pub”, people now say “We go down the pub – if there’s a reason to do so”. The days… read more →
Today’s pub customers are older, more demanding and savvier. They can see through marketing and are determined to get what they want. Competition for great customers begins with great employees,… read more →
If you’re considering a career as a Business Development Manager here are some competencies you might need (not an exhaustive list!!): Influencing and Negotiation Is able to negotiate and sell… read more →
This list came out of a focus group session we recently ran with experienced pub landlords. The task: ‘List a typical week and some of the days in the life… read more →