A loyalty program can deliver a number of important benefits to pubs, restaurants, coffee shops or other food and beverage operations. It provides operators with a way to reward customers… read more →
INGREDIENTS – Fresh / Natural As with most things in this life, you get out of it what you put in; and beer is no different. Quality beer requires quality… read more →
The report of House of Lords Select Committee on the Licensing Act 2003 has just been published. They say the original Act was Flawed!! Undoubtedly this report, the first into… read more →
What follows is an open letter from Mike Clist CEO of the BII concerning the outrageous increase in rates which pubs are set face!!! He quite rightly calls upon all… read more →
The British Beer & Pub Association (BBPA) has relaunched a poster campaign to help raise awareness and understanding of the law around serving drunks, to coincide with Global Beer Responsibility… read more →
Here are a few helpful extracts from our Responsible Alcohol retailing course. Why is alcohol classed as a drug? When consumed, it affects the physical, mental and emotional state of… read more →
Many people sitting in their gardens at home might think, “I know, let’s pop down the pub and have a pint sitting outside in the sunshine”. Well, they can only… read more →
How much beer do you waste in drip trays? How many drip trays have you got? What’s the capacity of your drip trays, in pints? Well… 5 x 15 cm… read more →
The largest fine ever has been imposed through the civil court on a licencee for illegally showing Sky Sports to her customers. How much? well just a small matter of… read more →
Carrie Longton, founder of Mumsnet, has published her “wish list” for pubs to make them more family friendly, its worth taking note as there are over 1 million members of… read more →
Have you had a situation where you have sent a container of beer back, either full or part full to your supplier and hoped for credit? Have you always received… read more →
Download and print out this FREE ‘Challenge 25’ A4 poster to display in your pub, club, bar, shop or restaurant. This is a quick and easy way to inform your… read more →
Celebrate Queen Elizabeth’s 90th Birthday in royal style on June 11th by downloading and printing out these FREE A4 colour posters! Click on the download links below and create a… read more →
In previous years the Government has provided a nationwide relaxation of licensing hours for events of national significance, such as the Royal Wedding and Diamond Jubilee. In Prime Minister’s Question… read more →
A simple, quick and effective way to re-capture straying customers which will have a significant effect on seeing revenues grow and slowing pub closures? Is it time for Licencees to… read more →
There’s nothing worse in a medium sized business, like the majority of pubs, to have a member of staff always ‘throwing a sicky’. So here are some guidelines to manage… read more →
1. Know Your Customers A lot of businesses simply don’t understand who their customers are. Today’s customers are older, more demanding, savvier. They can see through marketing and are determined… read more →
There’s a key difference between the amount of money you take and the amount of profit you retain. The difference? – The knowledge you have AND the controls you have… read more →
Employers are now allowed to access and view all staff internet activity on their pub’s computer – and interrogate them about it! The European Court of Human Rights (ECHR) has… read more →
More people eat out, in more places that provide food, with more pubs offering more food choice, with more instances of getting ‘inspected’. And not surprisingly, instances of food poisoning… read more →
